Thero Mitchell joins as the special guest this week. He uses a story about his son’s path towards becoming more devoted to his soccer ability to highlight the virtuous cycle of recognizing a talent or skill, which leads to a desire to practice or refine that gift, which leads to success which then starts the cycle over again, ultimately leading to greater success. He reminds us of the need to boost others up by focusing on the positive three times more than the negative while trying to catch people doing the right things and proclaims that everyone benefits when more people are successful. His word for the year is invest, trying to be more deliberate in how he invests his energy and time and we talk about how our dreams can be broader to focus more on others and not just ourselves. His wife taught him from her organization to always start with care and he encourages us that people are often able to perform beyond their current capabilities when they have a leader who believes in them and who sets high expectations. We hope that we can inspire others as they go throughout this week that started with Martin Luther King Jr. Day, to be more intentional about including others and expanding opportunities to others especially those who have been marginalized in the past so we can stop playing injured and reach our full potential.
Thero is currently Director of Client Services at Intermedia, a Software as a Service company that helps over 124,000 businesses connect better with their portfolio of communications and collaboration solutions delivered through one highly reliable and secure platform. Intermedia’s Client Services Organization has been named JD Power Certified Assisted Technical Support (C.A.T.S.) + TSIA rated outstanding: 6 years in a row, 2016-2021. He leads a Technical Services Department of thirty professionals focused on helping customers and partner implement Intermedia’s cloud solutions. This department has maintained average Customer Satisfaction surveys scores of over 9.5 for the last 5 years. He holds an Executive MBA from Pepperdine University, and is PMP Certified by the Project Management Institute.
Martin Luther King Jr – I Have A Dream speech full transcript on NPR https://www.npr.org/2010/01/18/122701268/i-have-a-dream-speech-in-its-entirety
Fireside with Blair Hodges – Slow Down with John Swinton https://podcasts.apple.com/us/podcast/fireside-with-blair-hodges/id1559678265?i=1000547527182
Dr. Christa Kirsch & Dr. Janet Peters – Leadership from Inside Out: Student Leadership Development within Authentic Leadership and Servant Leadership Frameworks https://journalofleadershiped.org/wp-content/uploads/2019/02/16_1_peters.pdf
John Swinton – Becoming Friends of Time https://www.amazon.com/Becoming-Friends-Time-Timefullness-Discipleship/dp/1481304097?crid=3I2TXGO2ZT2CZ&keywords=john+swinton+friends&qid=1642119746&s=books&sprefix=john+swinton+friend,stripbooks,109&sr=1-1&linkCode=sl1&tag=bycomcon-20&linkId=7b33cc9afa4aa645b291039b6025e202&language=en_US&ref_=as_li_ss_tl